Improved user experience and improvements to existing iOS app
SINGAPORE† June 20, 2022 /PRNewswire/ — KoverNowan insurtech start-up company based in Singaporeannounced that its first Android app is launching today, along with an enhanced version of its existing iOS app, both of which will provide an easy-to-use interface and services for consumers living in Singapore.
With an improved user interface and a design aimed at the millennial audience, the new KoverNow app provides quick and easy insurance coverage for watches, jewelry, electronic devices, cameras and handbags. This new version is always intuitive and groundbreaking in delivering a user experience that fits today’s lifestyle.
“Our developers designed the app to be fast, meaning consumers can arrange, monitor and change their insurance coverage both easily and quickly, whether they’re using Android or iOS phones,” says Stephan Kaiser, CEO of KoverNow. “And to fit our audience, the look and feel of the new app is more purposeful without compromising the simplicity and minimalism that characterized our original iOS version.”
One of the new features in the app is a dialogue function, which allows users to connect directly to KoverNow if they have questions about any aspect of their insurance policy or coverage. The new version also introduces a graphing function, which allows users to track the value of their treasured items in the KoverNow ‘Vault’, whether those items are insured or not (those items can then be immediately insured with the push of a button, or cover just as easily removed).
The Android version of the app, like the existing iOS version, will initially provide insurance coverage through QBE Singapore, KoverNow’s main insurance partner. KoverNow is also expected to announce that new categories will be added before the end of the year, including Pet, eMobility and Travel.
“The customer journey in our new app has also been improved to make it seamless and easier to use, reducing the number of steps customers have to take to ensure their valuable items are fully insured,” Stephan Kaiser continued. “This improved customer experience reflects our understanding of what users are looking for: simplicity, speed, reliability and a great in-app experience. Given the large number of Android users in Singaporewhere the app will be available, we expect a significant number of downloads.”
The goal of KoverNow is to remove the complexity of buying and managing insurance policies. By eliminating cumbersome paperwork and providing an efficient digital service that allows coverage to be turned on or off when needed, the company believes it will appeal to a younger audience accustomed to controlling their financial lives in real time through their smartphones. .
Founded in the UK in 2019, KoverNow is headquartered in Singaporecentered around its core markets in Asia-Pacific with their large demographic base of highly educated and affluent millennials. The company’s digitally-enabled insurance platform significantly improves the customer journey for purchasing and managing various types of personal insurance by streamlining processes, accelerating renewals, approvals and claims. The KoverNow platform can achieve these efficiencies while providing transparency, speed and value to existing ecosystems, channel partners and policyholders. KoverNow’s insurance platform offers features and functionality that reflect the evolving consumer behavior of a younger demographic mix of policyholders who want control, flexibility and convenience in a truly mobile format.